Shared branching is a powerful example of credit union cooperation, giving members nationwide access to convenient services while reinforcing the "people helping people" philosophy. But with that expanded access comes increased risk. Fraudsters are exploiting the very convenience members rely on, using social engineering, stolen identities and sophisticated schemes to target shared branch networks.
In this session, explore the latest trends in shared branch fraud and how credit unions can work together to detect, prevent and respond to these evolving threats. Learn how data, technology and frontline training play a critical role – and why collaboration is more essential than ever. Gain actionable insights to strengthen fraud defenses while continuing to deliver the shared access and service members expect.
This session is presented by Zak Huff, Risk Strategy Manager at Velera. Zak leads the Account Takeover and Fraud Intelligence teams. Since joining the organization in 2020, he has been focused on shaping fraud prevention strategies through an omnichannel lens – tracking complex, emerging fraud trends and helping credit unions strengthen their defenses.