Eliminating IT & Voice Service Disruptions Webinar

Velocity’s dynamic program of combining traditional T1 and Fiber with cellular communication offers credit unions a suite of uninterruptible ISP, VoIP, ATM and Unified Communication with guaranteed Service Level Agreements (SLA’s) of non-stop performance.  The program is offered on a monthly subscription basis, making it both affordable and easy to implement.   

The Webinar will focus on eliminating IT and Voice service disruptions that affect member service and efficient operations.  We have all read about traditional telecommunications systems breakdowns that are driven by weather, traffic accidents and in some cases, provider capacity.  Because redundant solutions have proven to be costly, many financial institutions make the difficult choice of risking members’ unhappiness rather than implementing a solution that is only used in emergencies.   

Through a consortium of technology partners, including Digi International, Digium Switch Vox and Peak 10 Data Centers, Velocity provides reduced-cost, state of the art, all-encompassing enterprise quality service with guaranteed up time.  Topics to be discussed will be the Myths of 99.9% T1 and Fiber performance; the effect of downtime on member satisfaction; the real loss to the enterprise when telephone and/or internet is interrupted; and the positive implications for member and staff satisfaction when the credit union has real IT Network Diversity.  When telephone systems, mobile apps, internet banking or ATM access is denied, we all know it reflects poorly on the credit union.  Velocity aims to change all that.